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| What is minimum Price for reservation? |
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Yes, minimum booking rate is $55 for 3 hours. |
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| Do you charge for Waiting or Stopover? |
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Not upto 15 minutes total on a regular trip & upto 1 hour on a round trip, after that charges of $15 for every 15 minutes apply. |
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| Are all your vehicles fully insured and licensed ? |
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Yes. Fully insured & licensed to operate in & around Michigan |
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| Where do I meet my Chauffeur for pick-up? |
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Depending on your different location & occasions your Chauffeur greets you: |
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| At Airport for domestic arrival |
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at baggage claim area |
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| At Airport for international arrival |
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outside customs clearance area |
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| At a Hotel |
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outside the main lobby area |
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| At a Residence place |
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outside your parking area available |
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| At a Cruise Port |
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Below the docking area where your cruise ship will stage |
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| How do you accept payments and when do I Pay ? |
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All major credit cards are accepted. These include American Express, Discover, MasterCard, Diners Club and Visa. We may require a credit card for verification purposes at the time of reservation, but you will not be charged until the day you actually avail our services. You can even pay cash afterwards. |
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We observe the following policies which apply to every service that you avail from us. |
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| After Hours Policy: |
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we charge $10 additional to the standard rates for services between midnight 00:00 hrs to early morning 05:00 hrs |
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| Delays & No Show-up Condition: |
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Given your exact flight details, we start tracking your flight's arrival & calculate the exact timing of the pickup. For general pickups, we call you before hand to inform your car has left so you can get ready for it. This avoids wait times for you or the chauffer.
If you do not see your chauffeur at the scheduled time, call us on 1-877-302-1992 in within 30 minutes & we shall track your chauffeur & inform you. If the phone line is busy, please leave a voice message. Failure to inform us will be considered as No Show-up condition whereby you will be charged with full amount for the reservation |
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| Company is not responsible for: |
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* delays or the termination due to weather conditions, and airport authorities
* delays or the termination due to mechanical breakdown of the vehicle
* delays or the termination due to natural disasters
* delays due to constructions and detours
* delays due to accidents on expressway
* damage caused by independent/sub-contractors
* damage to laptop or other personal belongings
* belongings left in the car
* failure to provide service due to system shutdowns/computer failure |
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